# Digital Braid > Digital Braid builds custom AI tools, agents, and automation systems for growth teams. Based in Long Island, NY, serving SMBs locally and enterprises nationwide. Founded by Ryan Brady — a decade of Fortune 500 search and growth leadership (Terakeet, Rocket Mortgage, Chase, JP Morgan, VIZIO, Bob's Discount Furniture) plus a background in intelligence analysis (FBI, Nassau County PD). That marketing and intelligence DNA is why the AI tools Digital Braid builds for growth teams actually work. What Digital Braid sells is software, not strategy decks. ## About Digital Braid operates as a single service line: **custom AI tool and automation development**. The firm builds AI agents, internal software, workflow automation pipelines, and intelligence platforms — production systems that ship, not prototypes or slide decks. The founder's decade of enterprise search and marketing experience is positioned as a **credential**, not a service. It's why Digital Braid's AI tooling for growth teams is unusually sharp — but the firm does not sell SEO, content strategy, brand reputation, or marketing retainers. Notable outcomes from past work (at prior agencies and Digital Braid): - $400K+/year in ongoing savings from a single custom AI ordering and validation system for a commercial door installer - $200M+ in attributable revenue generated for the nation's #1 mortgage lender through organic search strategy - 90%+ LLM citation ownership across ChatGPT, Gemini, and AI Overviews for a $100B+ global investment firm - 70% average efficiency gain across 15+ automated workflows inside a global marketing agency - 10M+ social following and multi-million-dollar exit from a DTC brand built zero-to-acquisition through organic strategy ## Key Pages - [Home](https://digitalbraid.com/): Positioning and service overview. - [Services](https://digitalbraid.com/services): The 6 AI service offerings. - [Work](https://digitalbraid.com/work): 15+ case studies with architecture, metrics, and outcomes. - [Process](https://digitalbraid.com/process): Four-phase engagement methodology. - [Work With Us](https://digitalbraid.com/pricing): Engagement models and pricing. - [About Ryan Brady](https://digitalbraid.com/about): Founder background, credentials, recent writing. - [Resume](https://digitalbraid.com/resume): CV view of Ryan's work history. - [Insights](https://digitalbraid.com/insights): Writing on AI automation, tool-building, and adjacent topics. - [Reviews](https://digitalbraid.com/reviews): Client and partner feedback with ratings. - [Long Island](https://digitalbraid.com/long-island): Industry-specific pages for Long Island SMBs. - [Book a Discovery Call](https://digitalbraid.com/book): Free 30-minute consultation. - [Contact](https://digitalbraid.com/contact): General contact form. ## Services (AI-only) - [AI Agents & Workflow Automation](https://digitalbraid.com/services/ai-agents): Autonomous agents that validate, route, generate, and execute multi-step workflows. - [Custom Internal Tool Development](https://digitalbraid.com/services/custom-tools): AI-powered applications for workflows no SaaS handles well. - [LLM Setup & Context Engineering](https://digitalbraid.com/services/llm-setup): Claude, ChatGPT, and Gemini set up properly for teams — projects, custom GPTs, context libraries, prompts. - [AI Strategy & Consulting](https://digitalbraid.com/services/ai-strategy): Vendor-agnostic AI opportunity assessment and implementation roadmaps. - [AI Training & Team Enablement](https://digitalbraid.com/services/ai-training): Hands-on training tailored to your team's actual workflows. - [Workflow Automation](https://digitalbraid.com/services/workflow-automation): End-to-end automation for content, onboarding, reporting, and operations. ## Flagship Case Studies - [AI-Powered Ordering System for Commercial Door Installer](https://digitalbraid.com/work/ai-powered-ordering-system-commercial-door-installer): Custom validation layer that catches order errors before they hit the factory. 97% error reduction, $400K+/year in savings. - [LLM Visibility Dashboard for Enterprise Brand Citation Tracking](https://digitalbraid.com/work/llm-visibility-dashboard-brand-citation-tracking): Custom dashboard tracking brand citations across ChatGPT, Gemini, Perplexity, and AI Overviews in real-time. - [Enterprise Brand Monitoring OSINT Platform](https://digitalbraid.com/work/enterprise-brand-monitoring-osint-platform): AI-native monitoring and attribution platform, 50K+ mentions/month, 94% threat-detection accuracy. - [Wikipedia Intelligence & Brand Sabotage Detection](https://digitalbraid.com/work/wikipedia-intelligence-brand-sabotage-detection): AI platform detecting coordinated Wikipedia edit manipulation and mapping editor networks. - [Multi-System AI Transformation for Global Marketing Agency](https://digitalbraid.com/work/multi-system-ai-transformation-global-marketing-agency): 15+ workflows automated, 70% avg efficiency gain, internal AI knowledge bases as connective tissue. - [$200M+ Revenue for Nation's #1 Mortgage Lender](https://digitalbraid.com/work/200m-revenue-nations-top-mortgage-lender): Organic growth program that outranked top national personal-finance publishers. - [DTC Brand Zero-to-Acquisition — Organic-Only Growth](https://digitalbraid.com/work/dtc-brand-zero-to-acquisition-organic-growth): Bootstrapped DTC brand to exit through pure organic strategy. Full case study list at [/work](https://digitalbraid.com/work). ## Long Island Industry Pages - [Construction & Contracting](https://digitalbraid.com/long-island/construction): AI ordering systems, lead automation, proposal tools, internal apps for contractors and trades. - [Professional Services](https://digitalbraid.com/long-island/professional-services): Custom LLM setups, research agents, intake automation, internal knowledge tools for law/accounting/consulting. - [Real Estate](https://digitalbraid.com/long-island/real-estate): Lead response automation, listing content agents, market intelligence dashboards, long-cycle nurture systems. - [Healthcare](https://digitalbraid.com/long-island/healthcare): HIPAA-aware workflow automation, patient communication agents, internal admin tools for medical and dental practices. ## Insights (Articles) - [The Rise of the Marketing Engineer](https://digitalbraid.com/insights/what-is-a-marketing-engineer): What a marketing engineer actually is and why every growth team needs one. - [Your Brand Is Being Misrepresented by AI](https://digitalbraid.com/insights/aeo-brand-visibility-llms): Why traditional SEO isn't enough for AI search visibility. - [How to Calculate the Real ROI of AI Automation](https://digitalbraid.com/insights/ai-automation-roi): Practical framework for estimating returns from AI projects. - [Brand Intelligence Using OSINT Techniques](https://digitalbraid.com/insights/brand-intelligence-osint): How intelligence analysis frameworks apply to brand protection. - [Why Most Enterprise AI Projects Never Ship](https://digitalbraid.com/insights/building-enterprise-search): The prototype trap and what companies that actually ship do differently. - [The Build vs. Buy Framework for Enterprise AI](https://digitalbraid.com/insights/ai-automation-playbook): When to build custom AI tools vs. use off-the-shelf solutions. - [AI Automation for Marketing Teams](https://digitalbraid.com/insights/ai-automation-for-marketing-teams): How marketing teams can 10x their output with AI agents and custom tools. - [How to Automate SEO Reporting](https://digitalbraid.com/insights/how-to-automate-seo-reporting): Practical guide to automating reporting workflows. - [What is AEO / AI Search Optimization](https://digitalbraid.com/insights/what-is-aeo-ai-search-optimization): Comprehensive guide to AEO with 5 pillars and SEO-vs-AEO comparison. ## Contact - Email: ryan@digitalbraid.com - Location: Long Island, New York (serving SMBs locally and enterprise clients nationwide) - Founder: Ryan Brady — [LinkedIn](https://www.linkedin.com/in/ryan-brady-marketing-engineer/) ## Optional - [Sitemap](https://digitalbraid.com/sitemap.xml): Full list of indexable URLs. - [AI Visibility Quiz](https://digitalbraid.com/tools/ai-visibility-quiz): Free 7-question self-assessment of brand AI search readiness. - [Start Here](https://digitalbraid.com/start): Guided intro paths for different visitor types.